How many daily carbs are in the Low-Carb plan?
Our Low-Carb plan is similar to most "Atkins-style" low-carb plans. This means it includes meat (beef, poultry, pork), seafood, eggs and cheese and provides an average of 30 net carbs per day. A big difference in the Diet-to-Go Low-Carb plan versus most others is the amount of vegetables included in our meals. We do our utmost to see that our meals provide proper nutrition and vegetables are a primary source of essential vitamins and minerals. Please read the nutritional information before deciding if Low-Carb is the right plan for you, as it is a major lifestyle change for many.
I'm on a tight budget. Will Diet-to-Go work for me?
Diet-to-Go is designed to be flexible and fit within most budgets. In fact, many of our customers end up spending less money than they are spending now, especially if they are dining out often. Unlike many other programs, with Diet-to-Go there is no long term commitment or hidden fees. You can choose the number of meals you receive per week and frequency of your orders. Our average cost per meal is under $7 when on the full plan. Considering the expense of eating out and/or grocery shopping Diet-to-Go is quite economical.
When will I receive my meals?
If you pick up locally, you will do so each Tuesday and Friday after 5pm. All weekly orders for mail order Customers are shipped each Monday or Tuesday, and will arrive within 1-4 days depending on your location. FedEx tracking information is provided via email weekly.
Can you accommodate frequent schedule changes?
At Diet-to-Go we want to make eating healthy easy and we realize for that to happen we need to be flexible and accommodating. No breakfast? No problem! We offer many options.You control the number of meals you receive and you can stop and restart your plan as often as you'd like... without any added charge! With Diet-to-Go you can design a plan (and change it) to fit your needs and lifestyle.
What is the deadline for food substitutions and schedule changes?
For those who pick up their fresh meals locally, the weekly deadline is Monday at 12 noon EST. For those using our mail order service, the weekly deadline is Friday at 12 noon EST.
What is the science behind DTG? Is there a formula that is followed?
Our Traditional and Vegetarian low-fat meals are comprised of 50% carbs, 25% protein and 25% fat. They are low in calories, cholesterol, fat and sodium but high in fiber and taste. Because our low-fat meals are not ‘calorie dense’ we are able to provide larger quantities of filling, satisfying, delicious food. We have found that by using fresh and locally-provided ingredients, we are able to serve meals that are well balanced and nutritious as well as great tasting and satisfying.
Please note that the calorie counts on the low-fat plan (1200 and 1600) are based on weekly averages. Our plans are designed to provide an average calorie level for the week, not an exact number per day.
Can I recycle my meal containers?
We cannot re-use meal containers but they are accepted at most recycling centers coast-to-coast.
I want to eat healthy, not lose weight. Is Diet-to-Go for me?
Absolutely! Our meal plans follow the guidelines of several of the national health associations as well as the USDA. Many people rely on our great-tasting, perfectly portioned meals as a convenient way to eat healthy without having to do meal planning, food shopping or cooking. That’s why our new slogan is ‘Healthy Eating Made Easy.’ Diet-to-Go is a great way to maintain your health!
What if I dislike something on the menu? Can I substitute?
We have a wonderful Substitution Menu of items that are always available to use as replacement meals. Simply use the
Substitution Form to let us know what you didn’t like, and request a substitution.
For Customers on the Low-Carb menu, you can substitute by choosing another meal available at the same time to double up on. All substitutions are maintained, so once you make them, you won’t have to do it again.
Are Diet-to-Go meal plans heart healthy?
We use fresh, natural ingredients, whole grain products, greek yogurt and never include any trans fats in our meals. Our Traditional low-fat and Vegetarian low-fat meal plans are low in cholesterol and sodium and meet the dietary guidelines from several major health organizations such as the American Dietetic Association, American Diabetes Association, and the American Cancer Society.
I'm going out of town. Can I schedule a stop?
Yes, you can stop or re-start your meals for one pick up or one week or more at a time. Please do so in advance before the weekly deadline and use the Stop/Re-start form
here.
Where do you ship your mail order meals?
Diet-to-Go ships anywhere FedEx delivers in the continental U.S.! Because of customs regulations and our strict freshness policies, we are unable to serve Customers in Hawaii, Alaska or Canada.
Are your meal plans safe for diabetics?
We always recommend you talk with your doctor before starting this or any meal plan. However, our Traditional low-fat meal plan offers a menu that adheres to the American Diabetes Association Guidelines and we have had many diabetics experience great success with Diet-to-Go.
What is the shelf life of the meals? Can they be frozen?
The shelf life of our meals is approximately 5-6 days, if kept at 40 degrees. Or, you can freeze them for up to a month.
Where are your fresh food pickup locations?
Diet-to-Go is proud to maintain over 200 active pickup locations spread throughout the Washington DC Metro area (including Northern Virginia and Suburban Maryland), Baltimore area, Greater Philadelphia (including South New Jersey) and the San Francisco Bay area (including East Bay). We also ship our fresh-frozen meals to all other parts of the Continental U.S.
Does the vegetarian meal plan include dairy and egg products?
Our Vegetarian low-fat meal plan is "ovo-lacto" which means some of the meals do contain dairy and egg products.
How should the food be heated?
The meals you receive are ready to heat and serve, using either a microwave or conventional oven. Most meals can be fully heated in the microwave in as little as 3 minutes. Meals that do not require heating will be marked accordingly. For more detailed heating instructions,
Click Here.
I don't eat seafood. Can I still follow your meal plan?
You sure can! Just be sure to specify "No Seafood" upon ordering and we will customize the menu to meet your needs.
How do I request a change in my schedule or meal plan?
Our
Current Customers page is a great place to do this using one of our web forms. You can also email us at service@diettogo.com or call 800-743-7546.
What about food allergies and dislikes?
We will substitute wherever possible to satisfy your dietary needs.
I’m getting food faster than I can eat it. What should I do?
We can easily adjust the amount or frequency you are receiving meals to meet your needs. Just let us know by contacting Customer Service.
I'm getting hungry between meals. Can I have snacks?
If you're on one of our Low-Fat plans, fruits and vegetables are always the best snacks. Some ideas that work well especially for those on the go are apples, bananas, grapes, strawberries, baby carrots, and celery sticks. Some Customers add other snacks (such as the "100-calorie" snack packs). Just be sure to note the extra calories and respond accordingly if your weight-loss progress stalls.
For those following the Low-Carb plan, good snacks include string cheese, sliced or cubed cheddar cheese, eggs in most any form (hard-boiled, deviled, scrambled) and treats like sugar-free Jell-O.
PLEASE NOTE: For customers on the Low-Carb plan you should not add fruit, juice, yogurt, bread, crackers, pasta, rice or anything containing extra carbs or sugars.